Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

8/1/1997

Water tastes like "sewage". Has a metallic or burnt taste.

Case Date:

9/9/1997

NO WATER

Case Date:

12/29/2000

cloudy water

Case Date:

7/20/2002

Water seeping out of yard and running down street.

Case Date:

1/29/2002

WATER WAS BUBBLING IN THE STOOL

Case Date:

9/4/1999

Ground water around meter pit. Galvanized setup is leaking. Can wait until 9/7/99. WO made to replace the setup.

Case Date:

7/29/2002

POSSIBLE WATER LEAK, WATER RUNNING DOWN BETWEEN ROAD AND YARD

Case Date:

7/28/1998

DIRTY WATER

Case Date:

12/17/1998

WATER LEAK IN METER PIT