Case Date:

10/9/2019

I noticed our water is cloudy today - I noticed it in the toilet then in the restroom sink.

Case Date:

12/18/2019

All the water in town smells and tastes of chlorine. I notice this happens every few weeks, During which I am unable to drink the tap water as it makes me actually feel ill. What is going on?!

Case Date:

12/16/2019

our water has been very cloudy for over a week now

Case Date:

11/5/2018

In December 2017 our water supply line to the house from the street was replaced. About two weeks ago, we started noticing black material coming out of the tap that supplies our bathtub. Then our kitchen sink water pressure started to decline; I opened up the faucet nozzle and found similar particles. The problem with the tub water has persisted now for some weeks and I'm concerned for our health.

Case Date:

11/8/2018

My water suddenly started having an orange tint. I notice when I was filling up my dog's water. The water went from clear, then changed to a light orange tint. I noticed around 9:00pm 11/8/2018

Case Date:

6/19/2021

As commonly done when the storm drain is cleaned they dump the debris into the yard which ends up killing the grass I was told that when they clean the drains they're supposed to take the debris with them. I'd appreciate it if they would I've been fighting keeping grass growing here and when the water goes fast if there's no grass growing it takes the topsoil. Thank you

Case Date:

6/22/2021

Illegal Dumping in Drainage Easement and Common Conservation areas in Gentry South- Course construction sand (over 100 square feet and up to 10" deep) plus tree brush and other mulched woody material, large insect ridden sawed cut logs (including 47" logs), small rock and trash items have been dumped into the drainage easement area behind my house. The area that serves to hold flood water is being filled in, invasives are taking hold where the sand is, and the large debris is damaging trees. I know the area was free from this for at least 6 years prior, even during record water flow. The first occurrence was in early April 2020 and happened again the next year during early April 2021. These dumps are sudden. It was free of more sand at the end of March. Then, a week later there was suddenly a large dump of sand again. I was quoted $4,000 to remove the first dump of sand. Additionally, someone has dumped what looks like yard mulch/waste twice in this neighborhood’s Common Area/Conservation Easement.

Case Date:

3/24/2021

Walking by 419 Highland Street I have noticed water being discharged from a pipe leading from the house to the street. It appears to be intermittent so I suspect it is from the washing machine. Based on the staining and algae in the street I suspect that it has been going on for some time.

Case Date:

5/16/2021

Sidewalk on south side of W 17th just east of tri north construction entrance covered with mud again. I can't overemphasize that the sidewalk itself is serving as a culvert to drain several acres and this problem will not go away on its own when the construction crews leave. I'll try to remember to come out here with a ruler when it rains next week to record the depth of the creek. Kids will be using this sidewalk to walk to school even on rainy days and their shoes should not be completely submerged!! We are going to look into this today (5/17). We believe that a soil stockpile and a storm drain with inlet protection is not allowing water to flow into the storm drain. We are going to investigate again and see if we can identify the exact issue.

Case Date:

4/14/2022

Last night there was mud and new stones, as well as pretty deep ponding, on W. 17th St. in front of Tri-North Middle School (facing north). Perhaps it’s the first big rain since that project finished? The water, mud, and stones were just pouring down the driveway onto Tri-North. The construction head of the Tri-North project wasn’t very proactive about erosion control from the beginning of the project last year. And the designers must not have been careful enough when planning for rain.