Case Date:

3/22/2021

The pavement appears sunken and now a water puddle remains even if it hasn’t rained...

Case Date:

7/8/2021

The swale to the west side of our home overfilled as storm water was backed up at the street drains which then flooded the window well to our basement on June 18-19. Although our yard is regularly flooded during heavy storms, the west swale was designed and dug by the City to carry excess water to the street. We believe this swale needs to be dug deeper and lined with rock to stop erosion from occurring to prevent future flooding of our basement. Please send an engineer to evaluate. This problem has been reported several times.

Case Date:

7/16/2021

The heavy rainfall today has resulted again in flash flooding our backyard. The beehive drain in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park is deteriorating around and above the drain structure, with large sink holes with active water flowing in the ground. There is another sink hole developing to the east of the drain with active water flowing below ground. We believe the storm pipe(s) may be compromised in some way that causes flash flooding to occur, over-filling the north and east swales that subsequently fills our back and side yard with flood water within seconds. We have videos of the drain after the storm today showing water draining through these holes in the ground. We believe this is a dangerous situation, particularly with the transformer at the top of the drain open to the large sink hole. This is at 2737 E Brigs Bend and 2712 Olcott.

Case Date:

8/4/2020

The beehive drain at the end of the swail between our properties on Brigs Bend has failed again to drain the large amount of rainwater that fell 8/3/2020. This is the 3rd time we have experienced flooding that not only filled our yard and the side swail (which held water but did not drain to the street as it was designed), but submerged our neighbor's basement entrance. Had the rain not stopped, our basement was also in danger of flooding by a few feet. There is surely something that can be done to fix this problem as it has been occuring over a number of years (found complaints written to the Mayor by previous owners of our home). We ask you send engineers to assess the swails and beehive drain to determine remedies to this continuing problem.

Case Date:

3/7/2022

After Sunday's night storm there is low to no water pressure. I have investigated and cannot find or hear any leaks.

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

Case Date:

8/17/2022

This guy leaves his 2 dogs tied up out in the yard ALL the time. They get tangled up together and choke each other. They are without water. I was told that after multiple complaints, Animal Control went there, but nothing was resolved. The people who own the home bought it for their son to live in. They have PLENTY of money to put in a fence, and should be told to do so. These dogs are outside barking all night. PLEASE do something! Thank you!

Case Date:

9/30/2022

Dogs have been out barking for the past 3 hours. They are tied up in the back yard without food or water. Owners are neglecting or ignoring them. Very disruptful and the animals are clearly not being taken care of.

Case Date:

8/28/2022

Other: Our tap water has been tasting strange the last 2 days, kind of like dirt or algae. This is not how it normally tastes.

Case Date:

8/28/2023

Dear Madam/Sir, We are writing to report an ongoing and hazardous issue concerning the creek that runs behind our properties (3020 S Stratford Dr and 1920 E Wexlex Rd). After moderate to heavy rainfall, the creek's bank becomes overwhelmed by the increased water flow, resulting in flooding of our yards and water surrounding the residence at 3020 Stratford Dr. Our observations indicate that this flooding is primarily caused by erosion along the creek's eastern basin, located on public land 'above' and 'behind' our properties. The severity of the flooding is evident as approximately 2-3 inches of water accumulates around the house, enters the crawl space, and covers utility equipment such as the electric manhole and bollards. The water takes several hours to recede, during which time the electric manhole remains submerged. We have already notified Duke Energy about this issue, given its potential electrical hazards. As new tenants, we have identified this critical problem that was somehow overlooked by previous residents. While we can only attach a single image to this message and all incidents have taken place at night since our move, we are ready and willing to assist your team in identifying the eroded section of the creek bank, provide on-site explanations and further images if needed. We respectfully request your guidance on addressing this matter and your assistance in coordinating with Duke Energy, if required, to urgently resolve this situation. In case you are unable to reach us at 765-508-9679, please contact our property manager, Ms. Janet Jin (812-325-9093, jcornerstone.mgt@gmail.com), as we may be overseas. Thank you for your immediate attention to this pressing concern. Sincerely, Gergo Szanda