Case Date:

12/29/2022

I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.

Case Date:

1/3/2023

water meter at 1003 n madison (my neighbor) lost its antenna hat, i think from snow clearance activities. since its actually in the sidewalk, it sees more abuse than a lot of others. I've noticed all-plastic lids on some around town so i figure you guys must have a procedure for this sort of location. just wanted to let you know before it gets super cold again. thanks!

Case Date:

12/23/2022

Water supply seems to be non functional. No water to address. Wondering if possibly frozen.

Case Date:

12/29/2022

Water is bubbling up in front yard.

Case Date:

12/31/2022

Low water pressure. Also neighbor at 1668 N Russell has same issue

Case Date:

1/24/2023

There is a water valve cover that has water coming out of the cover and running down the side walk - not a large qty but enough to run down the sidewalk and create a trail. Intersection of S. High Street and E. Arden Drive. North/East corner 10' up sidewalk North. It does seem that early morning 5a-5:30a it is always running down the sidewalk but by mid morning the water has dissipated. Thanks!

Case Date:

12/27/2022

The person who is manager of the property has had the water company stop our service for no reason! We have been without water for two weeks now and with the cold weather we are sure the pipes are busted. We just need to be able to pay our bill and have water turned back on!

Case Date:

3/4/2023

Water break on the road

Case Date:

3/14/2023

Little to no water pressure at Southcrest Estates. Can't use water for dishes, showers, or laundry. Southcrest office has been notified since the beginning of February, and nothing has been fixed.

Case Date:

9/3/2021

My water is off and the 2 bills make no sense. I’m disabled and need my service restored