Case Date:

3/5/2024

The water company is a monopoly that runs itself like its the 4th Reich. They offer zero assistance or help, unless your unemployed and not trying to better yourself at all. If you just quit on life and being productive, then the city helps you. If your a hardworking man, that fell on hard times due in no fault to himself, that guy can kick rocks. His only option is to pay his bill in full or else. The water company actually put a lien for 200 bucks against a paid for home worth 225,000! My family has had 3 or 4 generations of perfect bill paying with water company. Just my gma, dad, mom, aunts and uncles have paid city of bloomington water for well over 250 yrs combined, and that garners you zero good will or even common courtesy. They can't even acknowledge they're screwing you over and be polite. They know they're the only game in town so they treat people like crap and it's not ok.

Case Date:

3/6/2024

The water runoff from Sare Road travels down McCartney Lane to end in a very small drain that is not large enough to facilitate proper drainage. This photo was from yesterday‘s mild rain. At times the water is much deeper and standing longer because the drain is clogged. A larger drain needs to be installed or possibly an additional drain as well, further up the road. This may be leading to erosion of soil and possibly foundation issues and needs to be addressed soon. We are also due to have our road paved this year so the drainage would need to be fixed prior to that. Please advise.

Case Date:

3/8/2024

Before you even begin, yes, I am aware of the area indicated is not part of your responsibility, but everything that is causing the issue is coming from City side. If I may, I’m very grateful that the city sand, salt, plow trucks pass this way each snowy icy day. But now the sand is making its own Sand-Bar. Which in turn, causes water to run across the road and wash out the opposite side. ( not a good thing for those of us that live on the opposite side) If I may request the street sweeper to pass aggressively directly in line with the building that is opposite to the address of 1604 Weimer Rd. that would be amazing. And since I’m pushing the envelope, could the driver of said sweeper, just continue to connect the last 100-yards onto Sudbury Dr. and score those brownie points with your neighbors. As always, please and thank you. Randy Craw

Case Date:

3/19/2024

Water pressure significantly dropped at approximately 6am, has not recovered since. No obvious signs of leaks on property. Have not been able to contact neighbors to see if they have similar problem.

Case Date:

3/19/2024

Water outage at residence - status please, cause, what to do now? Thx

Case Date:

3/19/2024

No water pressure

Case Date:

3/19/2024

No water

Case Date:

3/19/2024

When I woke up just now, I discovered I have no water pressure. There are no leaks going to my shut off, nor any visible burst mains on my street. Please advise.

Case Date:

3/19/2024

No water in Ridgefield neighborhood north of Bloomington North HS. Assuming it is already known, but We don't see a main break or any trucks.

Case Date:

3/19/2024

I live at 315 Kenler Dr in Blueridge subdivision. My water pressure seems low since yesterday. Is there anything going on in the area?