Case Date:

8/30/2020

A week ago a worker in a white p/u tk was at the fire hydrant at the end of my driveway. A couple of days later I noticed it was leaking quite a bit of water from the hydrant shut off. I contacted Van Buren Fire & reported it who said they would send someone to check it out. When I checked today I see that the hydrant is still leaking water. Van Buren said they notified City Utilities about the problem but no one has repaired it yet.

Case Date:

9/8/2020

Water meter issues, water read out is high. Concerned about adjacent tree in yard interfering with Pipes, not a City tree.

Case Date:

9/25/2020

An 8 by 2 ft. Section of S. Highland on the west side of the steeet next to the storm drain section (near my house at 926 S. Highland) has buckled and crumbled into various sizes of asphalt chunks. If we have a sustained and severe downpour of rain, the water running down the street will carry the chunks into and block the storm drain under my front drive (on city property) and cause flooding. I am 81 and am unable to clear the street myself. May I ask you to inspect the area and possibly remove the debris? Thank you.

Case Date:

10/8/2020

I have water leaking continually behind my house from a larger Teal colored pipe. After checking the meter its running up, but I am not using any water inside the house. Can someone come take a look at it?

Case Date:

11/5/2021

Curb box at NW corner of Blair and 11th appears to have a slow leak. When I lift the cap, the pipe is filled with water and slowly spilling out onto the sidewalk.

Case Date:

2/22/2021

School bus stop is blocked by Mountain of snow and water

Case Date:

3/21/2024

Can the south side of Fields Drive/South Fenbrook Lane be cleared of the natural debris in the road’s gutter? This debris continues in the road gutter all the way eastward to South Smith Road. This area was bush-hogged by the City earlier this month, leaving leaves, twigs, dirt and cut branches in the gutter. During a recent heavy rain this caused drainage problems as water runoff toward the storm sewer drain was blocked. Thank you.

Case Date:

5/5/2023

Black water or gray water is bubbling up from the pavement right above Basswood Drive at the above address, it's pouring into the stormwater drain

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

6/25/2021

Report revised from 6/22 Illegal Dumping in Drainage Easement and Common Conservation areas in Gentry South- Course construction sand (over 100 square feet and up to 10" deep) plus tree brush and other mulched woody material, large insect ridden sawed cut logs (including 47" logs), small rock and trash items have been dumped into the drainage easement area behind my house (nearest the back property line). The area that serves to hold flood water is being filled in, invasives are taking hold where the sand is, and the large debris is damaging trees. I know the area was free from this for at least 6 years prior, even during record water flow. The first occurrence was in early April 2020 and happened again the next year during early April 2021. These dumps are sudden. It was free of more sand at the end of March. Then, a week later there was suddenly a large dump of sand again. I was quoted $4,000 to remove the first dump of sand. The first sand dump is not easily seen from Google maps. Additionally, someone has dumped what looks like yard mulch/waste twice in this neighborhood’s Common Area/Conservation Easement. I have some idea regarding how this is happening but will not put this information on a public report.