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City of Bloomington, Indiana

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closed #158243

Water Utility Billing Problems

4167 W Middle CT

Case Date:
2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

closed #181387

Water Utility Billing Problems

416 E 12th ST

Case Date:
9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

closed #127006

Water Utility Problems

4100-4198 W Grand Ave

Case Date:
6/28/2012

Have a sinkhole in yard and green grass over it. Looks like a water leak in main line.

closed #171586

Water Utility Billing Problems

405 N Rogers ST

Case Date:
1/29/2020

the website for paying the water bill is not working

closed #166183

Water Utility Billing Problems

401 S Mitchell ST

Case Date:
10/10/2018

Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.

closed #166570

Water Utility Billing Problems

400-598 W Amaryllis Dr, Bloomington, Indiana, 47404

Case Date:
11/16/2018

Extremely high bill that was a problem last month, and is again a problem this month. Im not paying for water I didn’t use. I can’t afford it, I’m a college student. The bill went from $40-50 to $250-$350. This is ridiculous. We usually average 4-5 thousand gallons.. The first high bill was 26 thousand gallons, the second (most recent) bill is 20 thousand gallons. Maintenance for my apartment has come and checked everything, nothings wrong. Has to be a bigger problem. The bill needs to be waived, and the problem needs to be fixed. I live at Hoosier Court Apartments, apartment 519.

closed #172251

Water Utility Billing Problems

400-598 W Amaryllis Dr, Bloomington, Indiana, 47404

Case Date:
4/16/2020

We got left a notice on our door stating that our water meter was creeping and that we should contact maintenance. We contacted maintenance and they stated it was likely due to new meters being installed. Our bill this month is 3 units higher than our bill has ever been before and we are beginning to wonder if the meter issue is related at all.

closed #171587

Water Utility Billing Problems

3941 S Bushmill DR

Case Date:
1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

open #185217

Water Utility Problems

3931 S Cramer CIR

Case Date:
8/24/2023

Turn water on!! Property is being sold.

closed #186277

Water Utility Billing Problems

3830 W Woodhaven DR

Case Date:
11/13/2023

House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....