Case Date:

11/4/1996

WATER MAIN BREAK

Case Date:

11/8/2001

SW CORNER OF HOUSE HAS SETTELED WHERE NEW WATER MAIN ENTERS THE HOUSE. WATER HAS ENTERED THE HOUSE IN BASEMENT AND GOT CARPET WET.

Case Date:

3/25/1999

YELLOW WATER

Case Date:

3/25/1999

HAS YELLOW WATER, HAS ALREADY LET HER WATER RUN TO SEE IF IT WOULD CLEAR UP

Case Date:

10/5/2000

Recd. letter from Jessica Schulman on 10/5 re. large consumption of water in June 2000 and $200.00 bill received. Referred to Customer Service for investigation.

Case Date:

2/22/2001

WATER COMMING UP FROM UNDER PARKING LOT.

Case Date:

12/4/1996

LEAK IN BETWEEN BUILDING AND HIS WATER BILL IS NOT HIGH PLEASE CHECK LEAK

Case Date:

12/4/1996

LEAK IN BETWEEN BUILDING AND HIS WATER BILL IS NOT HIGH PLEASE CHECK LEAK

Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

Case Date:

11/24/1997

CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.