Water Utility Problems
815 N Grant ST
- Case Date:
- 1/11/2024
We do not have water as of 5:40 PM 1/11/2024. I have not received any emails and am up to date on billing (with 20 days left to pay for last month). It appears there is work going on up the road but I am not sure if that has anything to do with that or if it’s a household problem. Please get back to me as soon as possible. Thank you!
Utilities Construction
711 E Cottage Grove AVE
- Case Date:
- 12/6/2023
SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.
- Case Date:
- 5/30/2024
See case #188527. Garbage still piled up against house. Tenants do not seem to care about warnings or small fines. Can the fines be associated with their water bill so that it gets turned off if they do not pay?
Water Quality
524 N College AVE
- Case Date:
- 4/19/2024
Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.
Potholes, Other Street Repair
517 E Kirkwood AVE
- Case Date:
- 6/20/2021
the street storm drain behind the Von Lee building was clogged on Friday night and Saturday morning 6-18 to 6-19-21. This caused water to not flow into the drain and considerable damage to cars and property in the surrounding area. On Saturday morning at around 7:30am I was able to unclog the drain. At the time water was up to just below my knee which is about 20 inches. A car was abandon by the drain and later towed by a local towing company. My property which is 507 east Kirkwood Ave. sustained damage as well as the IU business lobby just east of the drain in the von lee building. This drain should be change to a more clog proof type. This has happened in the past and will in the future
Water Utility Problems
425 E Kirkwood AVE
- Case Date:
- 1/17/2022
This building has a water leak in the main supply in the pit in front of the building. It is has been reported by fire inspection company while looking into repair of their line. It is believed to be before the meter and on the city side.
Water Quality
416 E Cottage Grove AVE
- Case Date:
- 8/13/2020
Lack of hot water
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
- Case Date:
- 5/1/2024
Note: prior complaint was filed under a different address by the system ("402"). The case number for that was #186916 (https://bloomington.in.gov/crm/tickets/view?ticket_id=186916) The response then that the hole is for rain water is nonsensical. If people kept the lids closed, what little rain we get would not enter the dumpster. Also, no other dumpsters in the neighborhood have such holes and an associated rat problem.
Potholes, Other Street Repair
401 N Dunn ST
- Case Date:
- 3/14/2024
Near the alley way at 401 N Dunn water does not drain properly and builds up with gravel and dirt making it difficult for handicap travel. 8th Street has been paved over so many times that drainage is impaired. There is quite a bit of debris there now and this holds a lot of water during a rain event. Finally the alley has been patched a little but it is in pretty bad shape and needs redone. Thank you; Dave Kamen