Case Date:

11/30/2023

We have a loss of water pressure, down about 60%, and wonder if the city is experiencing issues.

Case Date:

12/12/2023

I noticed tonight that water is really spouting up out of the sidewalk at the southwest corner of Kirkwood & Washington; it appears to be coming from a small iron plate in the sidewalk that looks like the old style in-ground water meter, but it's smaller than those in front of homes. Just FYI.

Case Date:

12/14/2023

Hello, For several months now I have noticed a large wet patch on the side of W. Bloomfield Rd in between the entrance to the Twin Lakes Rec Center and the entrance to the lower ball field. The water overflows onto the the west-bound lane of W. Bloomfield Rd as it runs down the hill. The fact that the area never dries up makes me think some sort of water line may be leaking. I just wanted to bring it to your attention because when winter really sets in I am concerned that west-bound lane will be a sheet of ice. Thanks for your time. Thanks, Matt

Case Date:

12/21/2023

900 and 1000 block South High Street Water running down the street, where fiber optic cable is being installed

Case Date:

12/26/2023

i am located in prosoect hill. my water out of the faucet smells like septic.

Case Date:

1/2/2024

Despite the visit from the recycling crew, regrettably, they did not empty my can. I am struggling to comprehend their refusal to collect it, even if it does not meet their criteria for fullness. Unfortunately, I could not find any information on the website regarding the required level of fill for bin collection. Furthermore, the representative I spoke to on the phone in early December acknowledged the need for emptying but continued to defend their reasoning. It is disheartening to pay for this service through my water bill and have a designated recycling can, only to find it left unemptied. Regardless of its level of occupancy, I believe it should be emptied completely. It is frustrating to have it sit around, solely because they are unwilling to empty it due to their perception of insufficient filling.

Case Date:

12/21/2023

Water pressure has severely dropped. I suspect the pump station at Moffet and Ornamental Dr may have kicked out. Thanks!

Case Date:

12/19/2023

Water outage

Case Date:

1/12/2024

Water cascading down Hunter near High St and Anita. Coming up out of a hydrant or something above ground.

Case Date:

1/10/2024

No water coming out of faucets