Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

1/26/2024

There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

1/18/2005

Exceeds weight limit of 40 lbs. Dump water. 944

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

Case Date:

6/4/2021

Apartment C14 has not been able to flush my toilet in 3 weeks. Same as Apartment 18, & a couple others in the Kimble Dr. Apt Complex. Apt. C18 has a ceiling in his Bathroom that is literally leaking water so bad into his tub. His Bathroom is Literally not FEASABLE. Can Not Use! People was Moved In During May 2021 to Apartments that was not ready to be moved in what so ever. no stove in 1, No Fridge in 1 & the Central Air in My Buidling-Apartment is on the 3rd Floor Upstairs on the LEFT... Is Not working Nor has it been or been fixed even looked at. Amy Deckard has been liveing there for 3 weeks. I have bben there for 4 months & I have a small whole in my bathroom ceiling from a leak in the above apartment PLUS Yes My Toiulet Wilkl not Flush Unless I Plunge It almost Everytime 1st. That has not been fixed. ALL THIS HAS BEEN TURNED IN TO EMPLOYEES>>>MOTHING DONE! Place IS Very UNSAFE & NOT LIVEABLE. Dangers Will Come if My Name is Brought To Attention. NO HOME, & ETC.

Case Date:

12/24/2022

There is no water since yesterday . I was wondering if there any busted pipe outside ( I checked inside the building and nothing busted ) . Thank you

Case Date:

1/23/2020

account: 34550-003 meter: 94833609 While our statement indicates we usually use between 1,000 and 2,000 gallons of water per month, our bill indicates we used 4,000 gallons in November and 7,000 gallons in December. meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people We inspected our crawlspace for leaks or points of usage and our convinced there are none.

Case Date:

8/22/2002

Exceeds weight limit of 40 pounds NOTE: Too much water