closed #55482
Water Quality
2972 N Bankers DR
- Case Date:
- 12/7/1999
DIRTY WATER
DIRTY WATER
Customer is experiencing a musty taste in water. Requested CBU flush hydrant at his address. Customer says he has experienced this before and has received adjustment to his monthly bill for flushing. SG advised if this has been done in the past we will adjust bill this time also.
The City paved the streets in this area. This caused the street to be raised causing the water to run off onto his property. The water backed up to his property and has caused his basement to flood. The cost to clean up this mess is approximately $6,000.00. He doesn't want to clean it up and then have the same thing happen again the next time it rains.
Street drain in front of her house cannot handle flow of water even when cleaned out. this is a longstanding problem and she wants a more effective one put in by the city. Please inform Council member Jason Banach, 337-0204, of what is planned to solve this problem and keep him updated.
Ms. Johnson has a problem with water running into her yard from the street. She wants a curb installed.
Water has had brown color since July.
Customer called to complain that they had filled their swimming pool and the water was brown. SG advised customer there was hydrant flushing in progress in his area.
EMERGENCY SHUT OFF WATER ADVISED OF $54.00 AFTER HOURS CALL OUT SERVICE CHARGE
BAD ODOR IN WATER. ALSO BAD TASTE
DIRTY WATER WANTS CBU TO FLUSH FIRE HYDRANT, THIS HELPS. HE TALKED TO STEVE GLASGO AND STEVE CALLED NANCY