Case Date:

2/22/2021

No water

Case Date:

9/12/2023

There is water leaking onto the street from the water line

Case Date:

12/28/2022

Dear City, I need to have my water turned back on - today if possible. Thank you!

Case Date:

12/26/2023

111 N Dunn Street, West Wall water seepage into basement: Please assess, does this have chlorine, is it City water?

Case Date:

1/11/2024

We do not have water as of 5:40 PM 1/11/2024. I have not received any emails and am up to date on billing (with 20 days left to pay for last month). It appears there is work going on up the road but I am not sure if that has anything to do with that or if it’s a household problem. Please get back to me as soon as possible. Thank you!

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

8/13/2020

Lack of hot water

Case Date:

8/30/2022

The water in this building has a very strong sewage smell. I understand hard water and mineral smell and taste but the smell of this water is concerning.

Case Date:

4/19/2024

Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.