There is no issue. This report is being filed for use in the creation of an SOP for responding to a complaint filed on uReport. Please direct to Tyler Steury, Utilities Water Quality.
Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.
Water bill doubled since last month and toilets are having low water pressure. Worried that there might be a water leak.
Low water pressure throughout all lines in the home without identifiable leak or other in home issue
During some construction of some sort, dealing with the power lines in the alley to the left of my house, the case must have been brittle and they broke the lid to the water mane. They put an orange traffic cone over the hole, but it did not help anything. Due to it being open to the elements. My water mane froze. Im not sure if there is anything that can be done. But if someone could come by, replace the cover, and fix the water issue, it would be very helpful. Due to this issue, we have no running water.
Two trucks with power line workers drove up the alley directly adjacent to our residence, 409 E. University st to work on the power lines behind our house. During this process the covering to what we believe is our main water pipe was broken. We believe this because since then our water has not worked. They placed an orange cone on top of the hole and we assumed that the city would be informed of the issue but our water is still not working. All of our bills are and have always been paid so we know it hasn't bee turned off and now that temperatures are above freezing we know that it wasn't a frozen pipe as there is no flooding.