uReport

City of Bloomington, Indiana – John Hamilton, Mayor

Search

Fields to display

Search Results: (106)

closed #39815

Water Utility Billing Problems

1305 W 6th ST

Case Date:
8/25/2003

Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.

closed #40020

Water Utility Billing Problems

5475 S Fairfax RD

Case Date:
8/5/2003

Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.

closed #33763

Water Utility Billing Problems

1115 N College AVE

Case Date:
11/12/2004

Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.

closed #124559

City Performance

Case Date:
12/14/2011

Anonymous complaint from a woman who lives on S. Wilton in Green Briar Hills. She said drainage from Arden Place runs through their neighborhood and right now, there is a lot of water, leaves and trash along the street. She would like someone to come out and pick up the leaves in the next few days.

closed #165280

Water Utility Problems

3684 S Glasgow CIR

Case Date:
7/25/2018

No water. Need water turned on at residence as requested last week.

closed #165456

Water Utility Billing Problems

Case Date:
8/11/2018

Hi - I received a troubling bill from CBU back in January, and despite a few phone messages and emails to utilities.ar@bloomington.in.gov, I never received a response. In the mean-time, CBU apparently discovered an error in billing as my water usage went from an average of 4-5 in 2017 to 15 in January 2018, 8 in February 2018, and back to 4 in April - June. Alas, my most recent bill shows another spike to 7, despite no change in our home usage. Is there perhaps something going awry in our meter reading? I would appreciated an explanation for these sometimes wild fluctuations... Please have a look at my bill, CBU account 845-003 and provide some clarity. Response via email works best for me. Colleen McKenna, cmmckenn@outlook.com 3708 E Morningside Drive. If this method of contact is also not the proper avenue to get a response, could you let me know HOW to successfully contact CBU regarding this or any other issue? Thank you.

closed #166024

Water Utility Billing Problems

Case Date:
9/24/2018

1301 S. Walnut St. The meter reading person reported that current usage was 10,000 gallons. There are no drips or running toilets at the property. City crews did do major work in front of the property recently - is it possible that the recent work impacted the sewer water?

closed #166026

Water Utility Billing Problems

Case Date:
9/24/2018

My name is Brynn and I live in the Regency Court apartment complex. I am signed up through the City of Bloomington to pay our water and sewage bills, but we have been moved in for over 2 months and have not yet received a bill. We just are wondering when we will receive that, and want to make sure that we have not missed any! Thanks!

closed #166146

Water Utility Billing Problems

320 W 8th ST

Case Date:
10/6/2018

We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill. thanks, Carl & Connie Johnson

closed #166183

Water Utility Billing Problems

401 S Mitchell ST

Case Date:
10/10/2018

Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.