Case Date:

8/13/2023

Hot water was scheduled to turn on August 11th. It is the 13th and we still do not have hot water.

Case Date:

8/21/2023

A lot of rust in water. Also the neighbor at 3945 hired a landscaping Company , they drove over the meter opening & broke the top. Don’t know if that’s contributing to water quality.

Case Date:

8/24/2023

During the home inspection, its come to know that the water inlet pressure is 80 PSI which is going to affect pipe fitting in the house and it is safety issue. I am looking for bLoomington utilities to install a pressure regulator so the water pressure could be lowered down to 60 PSI. I tried calling customer service but i havent got any help

Case Date:

9/12/2023

There is water leaking onto the street from the water line

Case Date:

9/13/2022

We have been having gastrointestinal issues for the past 2.5 weeks and want the water to be tested for coliform.

Case Date:

9/14/2022

I have read the statements released by CBU/Tyler Steury about the water smell/taste being just an aesthetic issue, and at first that assuaged my concerns. However, I have been experiencing diarrhea after consuming the water since the end of August. I've been able to get a couple days of relief here and there just by avoiding the water, but it comes back when I lapse by getting a fountain soda or ordering food with a lot of tap water (soup, pasta). I've spoken with many other residents with the same issue. Also, our pets who drink tap water have been getting sick. I'm deeply concerned that CBU isn't effectively mitigating the algal toxins. I can't find cylindrospermopsin and microcystins levels on the CBU website, so I can't compare them with the EPA Drinking Water Health Advisory levels at https://www.epa.gov/cyanohabs/epa-drinking-water-health-advisories-cyanotoxins. Is CBU testing for toxins daily, and where is that data?

Case Date:

9/19/2022

The water taste/smell/quality here has been horrible for weeks. It’s insane that we still pay the same amount of money in our water bills for water that is undrinkable (due to awful taste). I’m tired of having to spend money on extra water sources. You’d think after multiple years of this same problem you guys would be able to put together a solution!

Case Date:

9/10/2022

Water tastes & smells disgusting. I got sick for a day, sore throat (negative covid test). We have a youth in home who has lots of allergies and food sensitivities, too. Thank you

Case Date:

9/10/2022

Water smells and tastes like algae

Case Date:

9/10/2022

Water is making me very sick