Case Date:

9/1/2022

The water is so terrible tasting and smelling that my family cannot drink it! We were forced to buy water. How long will this last? The foul smell and taste happens nearly every year. With CBU being the only source of potable water in Bloomington, there is no alternative! We are having to spend our limited resources to get drinkable water. We should at least get a decrease in water charges if CBU is unable to correct the issue permanently.

Case Date:

4/14/2024

Need water turned on asap

Case Date:

8/24/2023

During the home inspection, its come to know that the water inlet pressure is 80 PSI which is going to affect pipe fitting in the house and it is safety issue. I am looking for bLoomington utilities to install a pressure regulator so the water pressure could be lowered down to 60 PSI. I tried calling customer service but i havent got any help

Case Date:

2/15/2021

we have no water . pipes coming into the house is not frozen or broke

Case Date:

3/11/2021

Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?

Case Date:

9/21/2021

Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.

Case Date:

10/6/2021

Water taste is still an issue - still undrinkable

Case Date:

8/21/2023

A lot of rust in water. Also the neighbor at 3945 hired a landscaping Company , they drove over the meter opening & broke the top. Don’t know if that’s contributing to water quality.

Case Date:

9/11/2020

We have no water.

Case Date:

11/13/2023

House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....