Case Date:

9/30/2024

Men’s bathroom at planet fitness has mold, so does the water dispenser on top of the water fountain.

Case Date:

3/11/2025

Planet fitness- Just now, the dispenser for the water bottles has black mildew or mold all around it. It’s very gross and a lot of people use it, although it’s dirty and never kept clean. Please send people to check it out

Case Date:

6/11/2018

Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane

Case Date:

6/17/2025

A couple packs of water bottles thrown out all over the road

Case Date:

2/7/2025

water from bathroom and toilet not going down.

Case Date:

5/27/2025

all of building c hasnt had hot water in a week and a half. i have children, we cant clean,cook or anything. they have NO real.answers about when it will be fixed. they said bottom of hot water heater rusted out from leaking water, buy a new one sooner than a week and a half now. legally this is child neglect. i cannot care for my one and 3 year old. cause of no proper water. this building is legally not livable. they should have put us in another unit or a hotel. til this resolved, my neighbor had a newborn and cant bring her home without a proper enviroment aka no water.

Case Date:

10/29/2024

I just read the article where you're using a coconut powder treatment in the water. My wife is highly allergic to coconut. What are we supposed to do!? Whose stupid idea was this? Is there a way for us to filter this out? I mean we've ended up in the hospital before because she consumed coconut oil in food that we didn't know was in there. This is serious for us. Please stop this process. Help!

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

2/4/2025

Lower water pressure in the neighborhood and running water in the ditch next to the road

Case Date:

2/4/2025

Lower water pressure in the neighborhood and running water in the ditch next to the road