Case Date:

7/31/1998

WATER COMING UP OF OF METER PIT AND RUNNING DOWN THE STREET.

Case Date:

7/19/1998

CUSTOMER COMPLAINED OF WATER LEAK AT METER PIT. THERE WAS A CAR ACCIDENT IN HER YARD ON 7/15 AND SHE THOUGHT THAT THE LEAK WAS CAUSED BY THAT. ED SHERFIELD CHECKED IT OUT AND DECIDED THAT THIS WAS A CUSTOMER PROBLEM BECAUSE WHEN THE MAIN SHUT OFF WAS TURNED OFF INSIDE THE HOUSE, THE METER STOPPED CREEPING.

Case Date:

3/27/1998

WATER PRESSURE TOO HIGH. CUSTOMER WANTS TO KNOW WHAT PRESSURE IS AT METER PIT.

Case Date:

12/22/1999

NO WATER, METER SERVICE MAN JUST LEFT RESIDENCE, DUPLEX

Case Date:

10/15/1999

HAS LOW WATER PRESSURE ALL OVER HIS TOWNHOUSE

Case Date:

12/18/1998

DIRTY WATER

Case Date:

1/21/1997

MS. BRIDGES CALLED TO COMPLAIN OF LOW WATER PRESSURE AT HER HOME. SHE SAID THE PRESSURE HAS BEEN LOW SINCE THE NEW WATER LINE WAS PUT THRU ON TAPP ROAD.

Case Date:

1/8/1998

Gary Coonce called re. his account that is in his wife's name - Katherine Coonce - at 1313 Hickory Grove Lane. Mr. Coonce has experienced high bills. He feels his sewer bill should not be double the amount of his water bill. Mr. Coonce stated that he or his wife will appear at the USB meeting on 1/20/98 to state his complaint at that time.

Case Date:

5/25/1999

Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.

Case Date:

1/29/1998

WATER LEAK