closed #174716
Water Utility Problems
5457 W Stonewood DR
- Case Date:
- 2/14/2021
No water pressure throughout house including sinks, showers, toilets
No water pressure throughout house including sinks, showers, toilets
we have no water . pipes coming into the house is not frozen or broke
Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?
Water has started to taste and smell dirty. The issue started slightly on Friday 9/17 and has continued to get worse since.
The water tastes like algae.
Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.
Water taste is still an issue - still undrinkable
I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?
Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane
House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....