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City of Bloomington, Indiana

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closed #186442

Water Utility Billing Problems

607 N Grandview DR

Case Date:
12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.

closed #186434

Utilities Construction

711 E Cottage Grove AVE

Case Date:
12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

closed #186299

Sewer Problems (Sanitary Sewers)

1310 E Matlock RD

Case Date:
11/16/2023

There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.

closed #186297

Utilities Construction

1273 N Maple ST

Case Date:
11/16/2023

I’m wondering when water is supposed too be back on?

closed #186287

Water Utility Billing Problems

214 E 15th ST

Case Date:
11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

closed #185891

Water Quality

3131 N Kinser PIKE

Case Date:
10/5/2023

Brown water yesterday, murky and yellow today

closed #185638

Sewer Problems (Sanitary Sewers)

601 N Summit ST

Case Date:
9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

closed #185604

Water Quality

2608 E Edwards ROW

Case Date:
9/15/2023

Water is running a reddish brown.

closed #185580

Utilities Yardwork

2611 N Dunn ST

Case Date:
9/14/2023

The water department dug this hole in my yard along with another huge hole earlier this summer. The other was filled and reseeded but this never was.

closed #185543

Water Utility Problems

315 E 7th ST

Case Date:
9/12/2023

There is water leaking onto the street from the water line