Water Quality
135 E Sunny Slopes DR
- Case Date:
- 11/9/2022
Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090
Potholes, Other Street Repair
3844 E Regents CIR
- Case Date:
- 10/31/2022
I reported this issue back in April. No one has touched it. There is a massive track about a foot deep right off the edge of the road. It is constantly full of mud and water that worsens every time it rains. Please take care of this before winter!!
Water Utility Problems
324 E 2nd ST
- Case Date:
- 10/28/2022
Continuous water link in alley behind 324 E 2nd Street
Sewer Problems (Sanitary Sewers)
2420 E Rock Creek DR
- Case Date:
- 10/18/2022
We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).
Drainage or Runoff
2300 E 2nd ST
- Case Date:
- 10/13/2022
Storm drainage culvert on East side of Binford Elementary is continually flowing clear water even during dry summer times. It is flooding the front yard of 648 Woodscrest downstream. just started this summer. We thought it was runoff from the school AC units but now that weather has cooled, it is still flowing. Concerned there is a broken pipe under the school or nearby that is flowing continually into this storm drain under the school.
Water Utility Problems
2528 S Buttonwood LN
- Case Date:
- 10/6/2022
A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then.
After closing the main water valve in the house, the water meter number goes up slowly.
Water Utility Problems
2440 S Cottonwood CIR
- Case Date:
- 10/3/2022
I am the new owner of the property. Need to know where the main water shut off valve is located.
Animal Control & Neglected Pets
2907 S Stratford DR
- Case Date:
- 9/30/2022
Dogs have been out barking for the past 3 hours. They are tied up in the back yard without food or water. Owners are neglecting or ignoring them. Very disruptful and the animals are clearly not being taken care of.
Sewer Problems (Sanitary Sewers)
1639 S Sycamore CT
- Case Date:
- 9/28/2022
Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.
Water Utility Problems
514 S Grant ST
- Case Date:
- 9/22/2022
Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley