Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

10/13/2022

Storm drainage culvert on East side of Binford Elementary is continually flowing clear water even during dry summer times. It is flooding the front yard of 648 Woodscrest downstream. just started this summer. We thought it was runoff from the school AC units but now that weather has cooled, it is still flowing. Concerned there is a broken pipe under the school or nearby that is flowing continually into this storm drain under the school.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

10/28/2022

Continuous water link in alley behind 324 E 2nd Street

Case Date:

10/31/2022

I reported this issue back in April. No one has touched it. There is a massive track about a foot deep right off the edge of the road. It is constantly full of mud and water that worsens every time it rains. Please take care of this before winter!!

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

11/9/2022

More than one person is sick with bronchitis in multiple units in the building. The doctor states that bronchitis can be caused by materials that pollute indoor air. I know that we all share one furnace where one unit has control over the temperature of all six apartments in the building. There was questionable contaminated water that was sitting in a unit for the month that the residents were getting sick; it was plunged down the drained Monday 11/7. Though the water is not there anymore, the health and safety of the ventilation & air quality is still in question. I also cannot open the windows easily to the whole apartment to let fresh air in (is that a fire hazard?)

Case Date:

11/17/2022

Water shut off cover a wreck. Needs adjustment

Case Date:

11/23/2022

Very low water pressure suddenly at about 3pm throughout the house. Rumbling in the pipes. Noise at the input pipe in the basement. Goes down when I close the valve though I still feel it on the input side of the valve. Date: 11-23-22. Probably not our house only. Will be a problem for Thanksgiving if it persists.