Case Date:

9/26/2020

While I'm a supporter of the local bus system, the PA system on the bus can be heard 2 blocks away and inside my home. I'm making a request that the volume on the PA that announces the next stop be turned way down. If it's for riders, it really can't be necessary for it to be at the high volume that it's currently set at. This was evident of the bus that comes at all hours of the day and into the evening. (one just passed by the 300 block of east 7th at 10:28 AM on 9/26/20.) Thank you!

Case Date:

5/6/2023

Can we PLEASE move the bus stop signage / stop location at least 30 ft north of its current location to prevent people from falling into a drainage sinkhole this is located next to the existing drain. We reported this sinkhole THREE years ago, but nothing has been done, and now it's a hazard to passengers getting off of the #5 bus. Do I have to wait until Mayor Thomson to finally get this fixed? Hamilton has ignored this for THREE F'N YEARS. Sad.

Case Date:

12/14/2021

Bus driver got off bus on December 2nd at 4:56 pm and gave someone keys. The 18 people on the bus were waiting for over 5 minutes and also did not know what was going on. The bus route was the 3 West bus route.

Case Date:

9/6/2023

We're having a lot of issues with the bus stops being located on our properties and it bringing disturbances to our center. We request that all bus stops get moved off of the private property as soon as possible. Thank you.

Case Date:

9/6/2023

Case Date:

9/2/2022

No public transit to where I work. One of the three top employers in Bloomington, and no public transit available.

Case Date:

10/5/2022

There is a City bus stop shelter just north of Thorton Drive on Henderson (across the street from Black Lumber). The last few evenings, it looks like someone is staying in there overnight. Is this allowed?

Case Date:

5/23/2022

Tree blocking the road

Case Date:

12/8/2022

Bloomington Transit Late Night bus service FAIL: At 10 pm on Dec 7, t did not work on either the Uber or Lyft app. Uber link from the BT website said “NO VOUCHERS LEFT.” Lyft app did not accept the BTLATENITE voucher code. When I called the BT dispatcher, he did not offer to help but rather have me a number to call Uber.

Case Date:

3/6/2023

At approximately 7:50am 3/6/203 a B-ton transit bus driver, traveling SB through High St and Arden Dr intersection, failed to come to a complete stop. There were cars, pedestrians, cyclists in and around the intersection. Mostly, it's the elementary school kids on their way to school that are at greatest risk from poor driving habits.