Case Date:

3/9/2020

Recycling was not collected. It has been at the curb since Sunday.

Case Date:

4/2/2020

I have had several weeks where my recycling was not picked up. Apparently, based on your website, this was because styrofoam was present, but the can clearly indicates that styrofoam is acceptable. Since there seems to be a contradiction, it would be nice if the collectors would leave some indication of what items are not acceptable, rather than leave the customer/taxpayer guessing. If this is a training issue, my address is 1257 W. Countryside Ln.

Case Date:

3/3/2021

Recycling not picked up last week. Please reference previous open ticket 174965

Case Date:

3/11/2021

Please repair or replace my recycling bin, the wheels are broken and I cannot fix.

Case Date:

3/25/2021

For the second time in a month, our recycling has not been picked up. Neighbors cans were collected, our trash was collected, but recycling was not. The can is nearly full and needs to be collected today. It is in an appropriate spot at the end of the driveway and not against any obstruction

Case Date:

4/12/2021

After our last recycling pickup, we found our bin damaged. How do we request a replacement bin? Thank you.

Case Date:

5/26/2021

My recycling hasn’t been picked up in the last two weeks and I am trying to understand why. Is it because of the styrofoam? The styrofoam in my recycling bin is stamped recyclable #6, which according to the lid of my recycling container is accepted.

Case Date:

7/28/2021

I just went to pull my recycling bin back to my garage when I found that the bin is still full of recycling. Why?

Case Date:

9/13/2021

Recycling was left. Our items were sorted and not in violation. Nothing was left indicating violation.

Case Date:

9/28/2021

No one comes to dump our recycled trash for three weeks, and there is no one informed us what is wrong