Case Date:

4/2/2014

Customer would like the storm ditch in front of her home to be cleaned out.

Case Date:

7/6/2015

Basement is flooded, due to rain water

Case Date:

10/29/2015

Storm ditch has lots of water in it, and plant life growing.Needs to be cleaned out.

Case Date:

2/25/2016

Toilets are backing up and customer stated that Roto Rotor cleaned the line.

Case Date:

9/27/2016

The storm drain on Eastgate Drive needs to be cleaned off.

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

7/22/2019

bike path dug up. gravel down. dangerous to cyclists. this is the polly grimshaw path? corner of 8th and Overhill in Green Acres neighborhood

Case Date:

1/3/2021

The storm water drain located at the front of the house is flooding. I have cleaned the area, however its an issue in heavy rains. I have reported this issue previously as well. Appreciate if someone can come out and address the issue since its the only drain along the street. The drain is on the left side of the driveway. Thanks

Case Date:

3/28/2021

Rusty metal is pointing out of the road in front of my driveway. I just don't want to get a flat tire because of this.

Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.