Case Date:

8/10/2019

No water!

Case Date:

7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

Case Date:

3/24/2019

Why do I need a password to pay my bill. This is very stupid.

Case Date:

3/24/2019

Patricia Shuffitt, I accidently sent a duplicate request for aquapay on 03/25/2019. Would you please delete that submission ? !!

Case Date:

11/12/2018

The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.

Case Date:

6/28/2011

Wrote a letter to Mayor Kruzan voicing concern with Bloomington Police.

Case Date:

10/21/2011

A woman named Susan Park called on 10/20/11 to ask how much longer the Lauren Spierer posters would be up around town. She said she is "tired of living in Spiererville" and many of her friends feel the same way. She said it has been five months since Lauren's disappearance and she doesn't "see the point" of keeping the posters up...especially since Christmas is coming.

Case Date:

7/25/2017

I attempted to pay my water bill. There was an error reported. The money is already out of my account. Want to be sure my service is continued. Will I need to re-submit? Thanks!

Case Date:

3/27/2018

Good afternoon, I am with the Columbus City Utilities and we are shopping for new software. Our director, Keith Reeves, has always been a fan of Bloomington Utilities and we were wondering what software you use for customer accounts? How satisfied are you with it? Thanks, Chelsa Goben Lead Accountant

Case Date:

6/28/2011

Stopped by OOTM to request a meeting with the mayor.