closed #180874
Water Utility Billing Problems
- Case Date:
- 8/3/2022
Hello,No complaint just a question. We have noticed a reduction in water pressure --there does not appear to be a leak!
Hello,No complaint just a question. We have noticed a reduction in water pressure --there does not appear to be a leak!
I want to shut off water at 2 locations. 1256 and 1300 s college mall rd. Account numbers 39453-017 and 39454-016 to be shut off ASAP. These are seasonal accounts. Thanks, Mike Rogers, phone 812-331-0540.
I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.
We have no running water at our townhouse. Bill was paid on 12/26. No way to connect to an operator to report the problem. UNACCEPTABLE!!!
Hello. Will wireless utilities alerts and app reading be available for consumers soon? Thank you.
Need to stop water service immediately
Water bill overpriced
I was a few days late making my April payment. My account still does not reflect the payment I made on 5/5.
I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.
Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.