Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

4/19/2024

damaged pedestrian sign

Case Date:

4/19/2024

Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.

Case Date:

4/18/2024

Blocking an alleyway/street. Not accessible through - have to go all the way around.

Case Date:

4/18/2024

Semi truck parked in 7-line in front of the health department seemed to think he was doing me a favor by only blocking one lane. He said he would be there a while if you want to go tell him what he was supposed to have done. In any event I think some more flexi-posts on that stretch are warranted. Thanks!

Case Date:

4/18/2024

Couch dumped on north side of 5th street near Union Intersection.

Case Date:

4/18/2024

Residents have two very large dogs, which they let out of the house unleashed. Yard is not fenced. Last night they attacked another dog in the neighborhood.

Case Date:

4/18/2024

Hello, My name is Yangzheng WU. I stepped into a pothole on the road in front of SRSC and got a flat tire on 4/15 after class at 9:15pm from Kelley in the direction of campus view. There was a single pothole in the road about fifteen centimeters in radius and about 3-5 centimeters deep. It was in the middle of the lane, in the middle of the normal path of travel. There were no warning signs around this pothole, and there were no street lights directly above the pothole, so you couldn't see it driving at night. Therefore, I would like to know if I can apply for compensation for the damages caused by the pothole? Please email me at ywu9@iu.edu if you need more information. Thank you so much for your help!

Case Date:

4/17/2024

The owner of this location had a tree cut down 6 months ago. There are muliple piles of branches that extend up to 3 feet into Bankers Drive. This creates a hazard for all who traverse this street.

Case Date:

4/17/2024

Large Weeds in front of home. Tall Grass not cut. Would like a notice to send to owners of property as rentals can’t do anything.