Case Date:

6/12/2014

Case Date:

1/17/2019

The trash pickup at my home consistently tosses my bin into my flower bed and has destroyed my expensive perennial flowers. For years, I had private trash pickup and not once did this occur, yet every week the city trash pickup tosses my bin in my flower bed. I have to pay for a service I didn't want, didn't request--that was forced upon me--and I also have to put up with destruction of my property? A bit ridiculous. I have included a picture from last week (and have others) but this occurs nearly every week.

Case Date:

9/18/2017

Several bags of trash were not emptied from our trash receptacle this morning

Case Date:

9/30/2017

My wife is disabled and I travel (overnight) during the week. She has muscular dystrophy and is unable to handle the carts. We are on an alley and have a gated section of our privacy fence for trash cans that is right on the alley. Would it be possible for the workers to place the carts back in the gated area for the trash cans so they are not out in the open weekdays?

Case Date:

10/12/2017

I left my old trashcans on the curb yesterday for them to be taken away. They took my old recycle containers but did not take my old trashcans.

Case Date:

9/30/2016

Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.

Case Date:

7/18/2019

Our trash bin is still half full after pick up this morning. Is it possible for the men to come by and empty it fully? Thank you!

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

1/24/2020

Following up on case #171495, which had been closed. However, my Christmas tree remains curbside and has yet to be picked up.

Case Date:

8/18/2020

The trash/recycling crew left most all cans thrown off the sidewalk, into the road on their sides today. This is not normally the case, and it was absolutely NOT weather related. The trucks woke me up three times today. And then I find my trash can only half emptied, with one bag still in it. Either the trucks are malfunctioning, or someone was in a bit of a hurry to get done with the route.