Case Date:

4/16/2021

The portable restrooms located near the basketball court at Switchyard Park are in terrible condition and have been for weeks. The attached photo is an indication of how it looks every day. More generally, the restroom situation at Switchyard needs to be reviewed. closures during the winter months are not only inconvenient, they are not practical for the many people who use the park during the winter. Moreover, the amount of trash at Switchyard, especially near the pickle ball courts, the basketball court, and the bocce ball courts is awful. And on the bocce courts, there still is no rake for grooming the courts for play. I realize that the summer months are coming and there are likely to be more people working and volunteering in the park to keep it clean and safe. However, for a park as popular as Switchyard, there needs to be a review of how resources for maintenance are allocated to it. For example, there seems to be no reason the restroom within the police substation needs to be closed in the winter. And it would be nice to have lights installed at the pickle ball courts. speaking of the pickle ball courts, might it be possible to install a rack where players can leave their paddles to indicate who is next for a court? Maybe a 1-hour time limit if people are waiting? Thanks for listening.

Case Date:

6/14/2021

Hello - I live up the street from the B-line bridge that crosses over Grimes. What started as one tent has become a full-blown camp, and the conditions have caused me to feel unsafe using that portion of the B-line trail. The last time I used the bridge the urine smell was quite strong and there was a man having a bad trip outside the encampment. We've been awoken by yelling and general disturbance from members of the camp and their dogs, and the general disturbance has caused me and several neighbors with kids to not use that portion of the B-line (not using the Switchyard Park playground and dog park, or driving there instead of walking). It's reached a point that we're uncomfortable - I hope I don't sound unsympathetic to their situation. I don't have a good solution either!

Case Date:

6/28/2021

My daughter and I are regularly using the Bryan Park Pool this summer and I am upset at the lack of cleanliness of the pool itself. I had a pool growing up and I understand completely the challenges of keeping a pool clean. But it is OBVIOUS that little to no skimming or use of the pool vacuum is being done. There is constantly dirt in the pool along with leaves and other debris, band aids, live crawdads and yesterday (June 27) and dead mouse. This is clearly pathetic on the Parks and Rec staffs part to keep the pool clean and sanitized. It opens at 11am, staff needs to be there a little early to check the pool thoroughly to make sure it is in proper conditions to use. Stacey D.

Case Date:

5/31/2022

I have lost my mobile in Monroe County public library or book cornor shop on last Wednesday between 2pm to 4pm.its color was blue.vivo mobile.

Case Date:

10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

10/22/2022

I'm not sure uReport is working correctly. I've reported a few Bird scooters blocking sidewalks and the process seems to hang at the 4th step, saying that the request is being processing. I did create one earlier today and it progressed to the point where it showed my the ticket that was created. The next one I created did not and appeared to hang at step 4 again.