CALEA Accreditation

The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA®) was established in 1979 with the mission of providing law enforcement agencies with a voluntary opportunity to meet rigorous professional standards. The major executive associations, including the International Association of Chiefs of Police (IACP), National Organization of Black Law Enforcement Executives (NOBLE), National Sheriffs' Association (NSA), and Police Executive Research Forum (PERF), came together to create this credentialing authority.

CALEA Accreditation programs offer public safety agencies a chance to demonstrate their commitment to excellence by meeting a comprehensive set of professional standards. These standards require agencies to maintain comprehensive and uniform written directives that clearly define authority, performance, and responsibilities. They also require agencies to analyze data to make informed management decisions and prepare for critical incidents.

The Bloomington Police Department earned Tier 1 Accreditation in 2018 and undergoes annual review by CALEA officials. Every four years, a full accreditation review of policies and practices takes place. To learn more about CALEA Accreditation, please visit their official website at www.calea.org

The Central Emergency Dispatch Center was awarded CALEA Tier 1 Accreditation on November 16, 2024. As part of the Dispatch Center CALEA Accreditation, the following successes, challenges, and goals/objectives have been identified:

Successes:

• Dispatched a total of 150,193 calls for service, an increase of 5,125, or 3.55% from 2024
• Implemented 12-hour Pitman Schedule
• New hire training program was comprehensively restructured

Challenges:

• Staffing

Goals:

• Maintain ongoing recruitment strategies to onboard personnel
• Support growth, education, comfort, and morale of staff
• Explore technology to decrease CEDC workload

If you wish to provide comments on our agency's compliance with CALEA standards, engagement in the community, delivery of public safety services, and overall candidacy for accredited status, you can do so through the CALEA Public Comment Portal at this link. CALEA welcomes both commendations and concerns, as the accreditation process is designed to promote continuous improvement and foster the pursuit of professional excellence

IMPORTANT: CALEA is not an investigatory body and subsequently the public portal should not be used to submit information for such purposes.  Additionally, there will be no response other than acknowledgment of submissions; however, the information will be considered in context to its relevancy to compliance with standards and the tenets of CALEA® Accreditation. Feedback may be submitted directly to BPD by submitting a complaint or compliment at these links.