4/21/2026 09:13:13 Closed by Driss Tahir
For the electrical wire touching your garage, this would need to be addressed by Duke Energy, as the City does not manage or repair utility lines. Since you have already submitted a request, we recommend contacting Duke Energy again and referencing your existing ticket. Given that the wire is in contact with a structure, you may want to emphasize this as a potential safety concern and request a priority inspection. You can also contact their customer service or outage line directly for faster assistance. 800-343-3525
Regarding the tree/branch contacting electrical wires, this would also typically fall under Duke Energy’s responsibility, as they manage vegetation clearance around their lines. We recommend reporting this concern to them as well so it can be evaluated safely.
We appreciate you bringing this to our attention.
Sent notification to Driss Tahir, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=210060
Closed by Driss Tahir
For the electrical wire touching your garage, this would need to be addressed by Duke Energy, as the City does not manage or repair utility lines. Since you have already submitted a request, we recommend contacting Duke Energy again and referencing your existing ticket. Given that the wire is in contact with a structure, you may want to emphasize this as a potential safety concern and request a priority inspection. You can also contact their customer service or outage line directly for faster assistance. 800-343-3525
Regarding the tree/branch contacting electrical wires, this would also typically fall under Duke Energy’s responsibility, as they manage vegetation clearance around their lines. We recommend reporting this concern to them as well so it can be evaluated safely.
We appreciate you bringing this to our attention.
4/21/2026 07:12:27 Anonymous assigned this case to Driss Tahir
Sent notification to Driss Tahir, Anonymous
https://bloomington.in.gov/crm/tickets/view?ticket_id=210060
Anonymous assigned this case to Driss Tahir
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