Case Date:

9/9/2013

Gaven Kelly called about low water pressure, thinks it is due to filter put in meter pit.

Case Date:

5/21/2014

Hello, our water meter lid had a hole in it and seems to be sinking. We are trying to get our yard leveled and would like to know if the meter "pit" can be raised and the lid replaced. Thank you so much for your help. Our address is 3412 E. Olcott Boulevard if you need to go view the problem. Diana

Case Date:

7/7/2016

Citizen (Mark Land) apparently contacted Utilities before but was not satisfied with the response-- he missed a water payment because he was on vacation and is upset that the situation cannot immediately be fixed. He already paid the past due balance, but water was shut off. He was told it could be turned back on by 6 or by tomorrow, and he just wants it on sooner rather than later. Call (812) 272-1500. The water is in his wife's name (Theresa Spano)

Case Date:

7/31/2021

Utilities initiated, but we have no water. 208 s. Jefferson, Bloomington

Case Date:

8/10/2021

Loss of water pressure

Case Date:

11/8/2021

Fess Ave, between 2nd and University. There is a water meter cover that has been dislodged and is open, creating a risk of injury if stepped in. The leaves are partially hiding it from view. East side of the street.

Case Date:

12/12/2021

I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

Case Date:

12/11/2022

There was a leak in my house, which has been fixed, but caused my bill to skyrocket last month. I was wondering if the charge for this could be removed from my account?