Case Date:

10/23/2022

Very low water pressure. My neighbor is having same issue.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

9/22/2022

Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley

Case Date:

5/22/2022

Hello, our water flow has been about halved in the past month. It is most noticeable in the kitchen. What can be done in this situation?

Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?

Case Date:

7/7/2016

Citizen (Mark Land) apparently contacted Utilities before but was not satisfied with the response-- he missed a water payment because he was on vacation and is upset that the situation cannot immediately be fixed. He already paid the past due balance, but water was shut off. He was told it could be turned back on by 6 or by tomorrow, and he just wants it on sooner rather than later. Call (812) 272-1500. The water is in his wife's name (Theresa Spano)

Case Date:

10/19/2015

Loose water meter cover?

Case Date:

10/22/2014

This is in reference to Case #141772. I should have been more detailed. You tested the pressure at 48PSI which confirms my test as I had a similar reading which I understand is acceptable while on the low end. My flow rate is not acceptable. I'm getting at best 3GPM from fixtures that should be delivering 5 to 6 GPM. Can you test flow rate at the meter? Thank you!

Case Date:

10/18/2014

Low water pressure at home (512 S Jordan). Possible to test at meter?

Case Date:

5/21/2014

Hello, our water meter lid had a hole in it and seems to be sinking. We are trying to get our yard leveled and would like to know if the meter "pit" can be raised and the lid replaced. Thank you so much for your help. Our address is 3412 E. Olcott Boulevard if you need to go view the problem. Diana