Case Date:

8/9/2023

Water meter cover is cracked and fallen into pit

Case Date:

4/30/2025

My mowing service sheared off the water meter sensor in my yard. I can’t even find all the pieces, so it will have to be replaced. They also knocked the cover loose so that will have to be secured. If I need to pay for this just put it on my monthly water bill and I’ll collect from my mower. Thanks and sorry!

Case Date:

12/23/2022

I have no running water at the moment.

Case Date:

11/29/2022

Our water bill has been very high the last couple months, and we don't have any running toilets or leaking faucets. We think we may have a leak and would like to know what action can be taken to fix that.

Case Date:

9/22/2022

Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley

Case Date:

10/18/2014

Low water pressure at home (512 S Jordan). Possible to test at meter?

Case Date:

10/22/2014

This is in reference to Case #141772. I should have been more detailed. You tested the pressure at 48PSI which confirms my test as I had a similar reading which I understand is acceptable while on the low end. My flow rate is not acceptable. I'm getting at best 3GPM from fixtures that should be delivering 5 to 6 GPM. Can you test flow rate at the meter? Thank you!

Case Date:

5/9/2025

Cover to my main H2O shutoff at the street apparently was buried by dirt when they installed the fiber box on the SW corner of my lot. Today I was Unable to locate cover without metal detector to keep the vegetation clear of it. I have a plumbing project coming up that I’ll need to shut off the water at the street this summer. Thank you for your assistance with this matter.

Case Date:

12/5/2024

Low water pressure. Over the past year our domestic water pressure has been getting worse and is now perhaps at a 1/4 of what it should be. We have had the line from the meter to the house replaced previously. I expect we have a connection issue to the water main. Please advise.

Case Date:

8/29/2024

Meter cover on north side of driveway has been dislodged, creating a stepping hazard in the dark.