Case Date:

11/22/2021

I need my service turned on immediately

Case Date:

4/16/2025

Water Tower near 1238 N Loesch Rd. (North of Profile Pkwy & South of Vernal Pike). Possibly for about a month the amber aircraft & night warning lights are inoperable. Could/Would this be checked, Thank You!

Case Date:

5/9/2025

Cover to my main H2O shutoff at the street apparently was buried by dirt when they installed the fiber box on the SW corner of my lot. Today I was Unable to locate cover without metal detector to keep the vegetation clear of it. I have a plumbing project coming up that I’ll need to shut off the water at the street this summer. Thank you for your assistance with this matter.

Case Date:

6/8/2025

Can you check the hydrant at 1215 s tall oaks. The valve stem is up a couple of inches and it might be leaking.

Case Date:

6/9/2025

The grass in northern part of Bryan park appears to be wet. I saw water coming out of the ground near the basketball court. There are puddles in some places and in most places the grass is just soaking wet. Since there is no active rain, I thought that amount of water is unuy. And the water coming out of the ground could indicate a water leak. I attached a picture of the hole I saw. There is water coming out of it. But I couldn't attach a video from it here.

Case Date:

6/10/2025

Appears that a water line connected to a garden hose has broken at the property. In the back of the property, near the AC condenser, water has been spraying out continuously for the past 12 hours at least. Not sure if the line is secured or the property owners know about the water break.

Case Date:

6/12/2025

12151 s tall Oaks Hydrant has the stem up 2-3 inches It could be broken and leaking

Case Date:

6/12/2025

12151 s tall Oaks Hydrant has the stem up 2-3 inches It could be broken and leaking

Case Date:

8/18/2012

Illegal water usage Steak n shake on north side is watering their lawn

Case Date:

12/10/2012

I have a rental property located @ 519 W Graham Plc (Timberridge condos) they have informed me that there is a water leak and the information came from your dept. I am wondering if I could get more information regarding this and if your worker turned off the water @ the meter to see the needle spinnng or if it was determined by the usage??? I called but your automated service said try back later. I was also wondering if I could get a copy of this tenants bills?? Please either call or email me. Thanks Diane Casad Landlord