Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

7/26/2016

The manhole cover to the sewer in front of 1008 S Washington St has not been properly placed, so it wobbles when cars drive over.

Case Date:

8/19/2016

At 3805 E Tamarron Dr. CBU crews worked on the street sewer last march. A saw horse barricade was set in place where the asphalt had been removed. Can anyone let us know when this job will be finished?

Case Date:

6/19/2014

Noticed water on top of the water meter in my parent's front yard at 3221 N Kingsley Drive, 47404. Could there be a leak at the water meter?

Case Date:

10/8/2014

I have attempted to call several of the numbers listed on your website and have not had any success. I am trying to report a leak that needs to be addressed outside of our property located at 10047 Linden Ave. There are several valves under large metal plates that are overflowing into the street. We are requesting assistance with shutting them off and repairing them. We believe that those are water lines owned by the city. I would appreciate it if someone could contact me regarding this matter. I would appreciate any help you could provide.

Case Date:

7/24/2018

Noticeable sewer gas smell inside of rental unit at 1501 S Madison St Apt 1.

Case Date:

9/3/2018

Both 423 S. Jordan and 424 S. Jordan (directly across the street) are having slow rate of drainage into the sewer. Two weeks ago our house (423 S. Jordan) which has a newer PVC drainage line connecting to the main was cleared and no major blockages noted by the plumber. Now that both sides of the street are experiencing the same problem, suspect the problem maybe in the sewer line under the street. There is also some water visible in the street against the curb at 424 S. Jordan that could be related (there has been no precip today).

Case Date:

9/8/2018

Hi, I'd like to report a sewer problem. There is a steady stream of water flowing out of a manhole. It leaks across the sidewalk and then onto Rogers where it flows into the storm sewer drain. It's on the northeast corner at the intersection of South Rogers and Coolidge. I just wanted to alert the utilities department about the issue. Thanks.

Case Date:

2/8/2017

We have continuous roots in the sewer lines. The last time the one was cleaned out in front of 3333 S Eden Drive, the plumber said we should contact the City because there are roots in their portion of the line. Could you possibly check this line and if there is an issue? Thanks!

Case Date:

4/1/2017

We seem to have a clog in our sewer drain and we have gone out 95 feet and still can't reach the problem. We need someone to come and check this out. I believe our portion is up to 85 feet. Here is a secondary number is you can't reach us at the above number. 812-360-4139. Thank you!