Case Date:

9/7/2022

there are roots blocking the end of the waste water pipe from our house and that of our neighbor. Our pipe was backed up on Saturday and roto rooter came to look at the problem. They did what they could but this issue is on the city pipe. We would be grateful if someone could come and remove the roots asap as there is a real risk of the pipe becoiming blocked 9and the waste water flooding into the house and garage again) very soon. This issue has been reported perviously (with no response) and is now becoming a serious issue. Thank you for your help.

Case Date:

1/27/2023

Nearly every year, in early February, the sewer backs up into my basement. The engineer reported that it is caused by large volumes of grease dumped into the sewer after Chinese New Year, then the cold, causing fatbergs to form just beyond the access at the end of the street. My basement is the lowest, so I get hit. In recent years, preventative cleaning has been scheduled–last year it did not back up! I'd like to make sure that happens again, to prevent a fifth annual sewer flood at my house. Thank you!

Case Date:

3/24/2020

Third year in a row (2/8/2018 # 163027, 2/8/2019 #167355), when the fatberg grows just downstream from me, the city delivers hundreds of gallons of sewage into my basement. This year was a new high water: 6-7 inches. It is sewer, not my house backing up... It is because of a flaw in the connections just downstream from me. The city has closed the previous reports as "Resolved" without my consent. This is obviously not resolved. I'd much rather have Bloomington spend money on fixing this, rather than attorney fees, but without quick resolution, this year, I will proceed.

Case Date:

2/11/2018

Around 11:15pm tonight my basement toilet erupted, spewing sewage that covered a huge area of the floor. I called the city hotline and was told to call a plumber, even when I said my next -door neighbor had the same thing happen a few months ago. The word “clog” in spray paint is still very visible on the street in front of my house where the city came and cleared the pipe. I just spent the past 4 hours cleaning the filth up, which included lots of hardened blobs of fat, cigarette butts, and other things that obviously did not come from my house. I am going to get a plumber in tomorrow, but can the city please investigate, as I am very nervous about a recurrence. Thank you.

Case Date:

9/6/2017

Smithville was installing cables and it caused our drains to back up into the house. Are the pipes broken or blocked?

Case Date:

3/12/2023

Main sewer line backup…???

Case Date:

11/29/2020

The sanitary sewer connection between 2516 and 2520 S Roundhill Ct is discharging continuously down the ravine. Apologize if image did not come through very well.

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

11/4/2023

Sewer backup/discharge between 2516 and 2520 S Roundhill Ct.

Case Date:

8/31/2004

TX from customer service re rain water in basement and garage. Sanitary sewer installation crew removed driveway culvert during construction in 1986 and did not replace apparantly due to sewer line location directly under previous site of culvert.