Case Date:

1/19/2021

There apparently is a blockage in my sewer drainage pipe to the main sewer line on N Lexington Drive. Waste water is backed up from the sewer main to my house. I have an inspection port in my drain about 3 ft from the edge of the street and the waste water fills the drain pipe about 3 ft from the street, or about 10 feet from the city sewer line. Problem started ca.3:30 pm yesterday (Monday) afternoon.

Case Date:

9/3/2018

Both 423 S. Jordan and 424 S. Jordan (directly across the street) are having slow rate of drainage into the sewer. Two weeks ago our house (423 S. Jordan) which has a newer PVC drainage line connecting to the main was cleared and no major blockages noted by the plumber. Now that both sides of the street are experiencing the same problem, suspect the problem maybe in the sewer line under the street. There is also some water visible in the street against the curb at 424 S. Jordan that could be related (there has been no precip today).

Case Date:

9/8/2018

Hi, I'd like to report a sewer problem. There is a steady stream of water flowing out of a manhole. It leaks across the sidewalk and then onto Rogers where it flows into the storm sewer drain. It's on the northeast corner at the intersection of South Rogers and Coolidge. I just wanted to alert the utilities department about the issue. Thanks.

Case Date:

12/27/2018

We have no water to our house at 2356 E. Linden Hill Dr. please advise. 773-304-6832

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

7/9/2024

During heavy rains, we have been having sewage backing up into our basement. I suspect the cause may be rain water entering the sewer system through this manhole.