Case Date:

4/8/2019

Sewer line is running slow and was backed up on Friday in my basement sink

Case Date:

3/9/2019

Grate at eastside and East Hunter must be blocked. It floods.

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

12/27/2018

We have no water to our house at 2356 E. Linden Hill Dr. please advise. 773-304-6832

Case Date:

4/9/1997

Says street was resurfaced 1-2 years ago, changed drainage, water no longer travels to sewer, stops in front of his driveway and pools up. Says street resurfacing raised level so there's no curb and no drainage. Says he has contacted Street and Engineering before.