Case Date:

3/18/2013

I do not live on the bus line, so this is not about me. I know several people who use Bloomington Transit, that is there only transportation, unless they can find a ride. I know people who do not get off work until 11:00, too bad so sad, they cannot take a bus home. I know several single mothers who cannot work on Sundays because the buses do not run on Sundays. They can not even go to the grocery on Sunday, after working all week. One mother in paticular, uses the bus to take her child to day care, then the bus to take her to work and then reverse that when she gets off work. Wouldn't it be nice for her to be able to take her son something special maybe one Sunday a month (I would say that would be all she could afford) or go to the grocery on Sunday. The only way you're going to be able to take a bus on Sunday, is if you are a student, who lives in one of the apartment complexes that provides shuttle service. I wish someone would please discuss the lack of transportation in Bloomington. Thank you so much for your time. Diana Elkins

Case Date:

4/12/2013

Can't fix. No issue detailed

Case Date:

4/12/2013

Case Date:

10/4/2016

I'm currently on bus 0345 with a female driver going eastbound towards Fountain Park. She was just incredibly, incredibly rude to a fellow bus rider. She threw her hands in the air when the new rider did not immediately have their ID in hand, mentioning "this isnt a taxi service" and just overall being very disrespectful. Her attitude was very unprofessional and I could tell the other rider was very uncomfortable.

Case Date:

4/25/2017

6 Bus 0554 Today (4/25/17) blew past the stop at 10th and college at approximately 1:40 PM. There were students and other passengers such as myself standing at the side of the road. The bus raced over the hill at 10th street and ran right past us.

Case Date:

8/3/2017

Request for a trash receptacle at the bus stop next to Mother Hubbard's Cupboard. Said he is willing to maintain the small receptacle if one is acquired. Contact constituent for more details.

Case Date:

9/22/2017

Hello, I am finally writing here because of the immense and frankly overwhelming inadequacies of Bloomington Transit and what seems to be everyone working there above the position of bus driver. I have emailed them 4(!) times without any response. My primary concern is specifically with the 6 bus route, but it is rampant amongst many of the routes. I have consulted with multiple 6 bus drivers, who will remain anonymous, and discovered quite a bit. I didn't know that Bloomington's government had contracted the group that organizes Bloomington transit, and that seems to be the root of where the problem lies. Bloomington Transit has gone with apparently very little oversight for quite the time now, and I believe that time must come to an end. They are abusing their monopoly of student dependency and it is sickening. The 6 bus route has not been adjusted at all to deal with the new City Flats on Walnut which have completely overloaded the bus. This, combined with the 6 very large apartment complexes the 6 bus already directly served, plus the incompetence of whoever is in charge of dispatching the buses, has completely destroyed the route. WHY YOU SHOULD CARE: I know that money is the only way to make any sense to a government, so how would you like a massive lawsuit when one of these now CONSTANTLY overloaded buses crash? Everyday the bus is packed to the gils with people filled in way past the yellow line, which is entirely illegal. Bus drivers have told me that Bloomington Transit knows about this and by their lack of response are wholly complicit and will be liable in the end. That's on you. This is not only incredibly wrong on the grounds of being monopolistic and shrewd business practice, but it is now endangering human lives. This is not even to mention how abusive this is to the drivers, who are the real reason I'm writing you today. It is time to reign this in, before people are seriously hurt and the blood (and money owed) will be on your hands.

Case Date:

5/11/2013

Bus driver going so fast on 3rd he couldn't / wouldn't stop at the stop we pulled chain for. Then, rather than stopping around the corner, he said he we drop us off at the next stop, blaming for nut giving him enough notice, which is incorrect because we get off and pull the chain for that stop at least once a day and other drivers stop just fine. This guy was just driving way too fast and was trying to make up time since we left downtown more than 5 minutes late So besides being dangerous, the guy is rude and definitely needs some customer service training.

Case Date:

8/12/2013

benches at bus stops There are a lot of elderly/handicapped individuals who ride the #2 Countryview bus to and from Krogers Seminary square. For some reason the benches on the west side of Krogers were removed. I contacted Bloomington Transit and they said it was the city that removed them. I was told it was because too many "street" people hang out there so this is to discourage that. It does not make sense since the bus stop on the east side of Krogers, closer to the park where those people hang out. The other thing that makes no sense is to inconvenience senior citizens over a situation that would seem to be something that the police patrol should be able to discourage by driving by often, especially those golf cart looking vehicles or bike patrols since it is part of the bline trail. Since the grocery is expanding and updating probably even more people will come there I would like to request that thosebenches be replaced. I can get a petition signed by passengers if it will do any good.

Case Date:

12/31/2013

I am surprised, as I rode the bus a few days ago and to see a woman, handicapped in a mechanical chair strapped down only to see her and the chair overturn. To my surprise after helping the woman up and asking if she needed medical assistance, she stated no tand that incidents like that happen often and even if she needed help the bloomington transit never offer to help. You would think that it would be in the best interest of the transit system to take care of individual with special needs, as with many witnesses such neglect of elderly and special need individuals can cost the city millions.