Hello I am emailing in regards to the following account with bills not arriving to us yet. If you could please send us the copy of the bill for the above account that would be greatly appreciated. Account #’s Customer: Five Star Quality Care, Inc. Site: 46025-Meadowood Retirement Comm Account #: 5936-002 Thank you, Yessenia Trevino Billing Specialist Yessenia.trevino@external.engie.com T (509) 329-7481
Hello, last month I received a water bill of incredible cost due to my apartment having a major leak in one of its toilets we were unaware of until the bill had arrived. Our property manager and his maintanence team was able to resolve the problem and the proof that is in the attached image. I am wondering if there is any possible way to have a reduction in its cost! Thank you.
My water for the 5th time in 8 years has been shut off because it was confused with my neighbors. I also believe I have been charged for their water usage. Note they had 4 kids and 2 adults there I am by myself, and yet I had an $80 bill. I live at 2602 South Bryan St. and have been here sense 2009. The other resident was at 2602 ½. This happens after each neighbor moves out. Right now the vacant unit has water in it. This also happened to me about 2 or 3 weeks ago and I thought it was resolved that time. It is Bloomington City Water's responsibility to keep this from happening. I need 3 things from you (1) an apology for having done this so many times. (2) An actionable plan as to what you are going to do to stop this in the future. (3) A review of my utility bill for having been over charged.
Billing address change request. Addresses removed.
I was a resident in Bloomington in 2014. My final ulitity bill was lost in the mail as I moved elsewhere. Trying to track it down to pay.
Hello. My name is Seung Jae, Lee and my accout number is 49236-012. I left US on May 11th and I submitted terminating my water service as well. I have a question that I paid rest of my payment when I left my renting house(address : 2789 E.Bressingham Way, Bloomington, IN, 47401) but I found out that there is about $73 in my account. So is this amount of money belongs to me or next person who rent the house that I lived? If you let me know how I can solve this problem, it would be great. Thanks.
Hi! I moved on December 22, 2015 and haven't received a bill yet so I just want to make sure I haven't missed anything. Thank you! Katie Bates
Hi! I moved on December 22, 2015 and haven't received a bill yet so I just want to make sure I haven't missed anything. Thank you! Katie Bates
For the last year, our bill has been about the exact same every month -- and the usage being listed as "3." For some reason, this month it has all of a sudden jumped to SEVEN. This seems highly unlikely, given that it is the middle of winter (therefore no lawn maintenance, etc.), we have not had any additional people moving in with us, no change in habits, etc. I would like to have someone come out and reread our meter, as I believe this is a large mistake. Or at least some explanation of what might have happened here? To go from a $40-50 bill to an $85 bill with no explanation and no changes in our household habits is just crazy. Our address is 3540 S Wickens Street (I could not get the little "choose location" thing to work for me at all). Thank you.
tried to pay water bill online every month but says my info not write your online payment sucks