Water Utility Billing Problems
- Case Date:
- 12/3/2017
Deer Park Management is charging residents at The Boulders $15.00/1,000 gallons, despite telling tenants they are only passing along the same costs as the city. Who can I speak with about this illegal activity?
Water Utility Billing Problems
- Case Date:
- 11/15/2017
I've tried for 2 days to pay my bill online but have been unsuccessful. The page will not load and an error message appears.
Water Utility Billing Problems
- Case Date:
- 10/10/2017
my water bill says that we did not use any water for 37 days. I believe this is a mistake because we have been home.
Water Utility Billing Problems
- Case Date:
- 8/6/2017
I've tried IE11, Chrome and Edge and keep getting the same error when trying to View Bills in the esuite Utilities application. Thanks.
Water Utility Billing Problems
200 E 17th ST
- Case Date:
- 8/1/2017
I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.
Water Utility Billing Problems
- Case Date:
- 7/28/2017
When I try to log in in order to pay my bill, I get a "Server error". I have tried several times, with two different browsers.
So I thought I could at least view my bill, because I'm writing out my budget for the next pay period, and there is no way to simply access my bill to view it without going through the payment function -- which is non-functional.
This new interface is NOT user friendly.
Water Utility Billing Problems
- Case Date:
- 7/19/2017
I am working with account #40809-003 where there are adjustments for $537.77 on the current bill. I spoke with Edie twice on 7/19/17, that a corrected bill was not available at this time. We are unable to process payment without a detailed record as to what the charges are for. In the interest of being specific we would need a breakdown as follows: Service periods being “adjusted” and usage/consumption for both meter numbers (69341719 AND 09308909). We would also need charges broken out for Water Service, Water Usage Charge, Fire Protection, Wastewater Usage and Service Charges during the period of time in which the charges were corrected. Please Protect the account while this is investigated.
Water Utility Billing Problems
- Case Date:
- 7/18/2017
Hello. My name is Seung Jae, Lee and I am writing about double charge on my water bill after I left the States.
My account number was 49236-012
I lived at 2789 E.Bressingham Way, Bloomington, Indiana, 47401 (MeadowCreek apartment complex)
I finished my service on May 11 and I paid rest of my charge which is $73.64(Confirmation #: 184023
Date: 6/14/2017 4:28:10 AM)
But, I realized that after I got my final check from my leasing office at MeadowCreek(It says sewer portion of unpaid CBU bill),
so, can you check whether $73.64 which paid on Jun14 is processed or not? If processed, could you refund it?
Thanks.
Water Utility Billing Problems
3160 E Covenanter DR
- Case Date:
- 7/6/2017
Hello,
I live in 3160 E Covenanter Dr. Bloomingon, IN. and account number is 32749-022. I will move this house on Jul. 11. I wonder how to remove my name and stop the service fee. I am waiting your reply. Thank you.
Water Utility Billing Problems
- Case Date:
- 7/3/2017
Customer: Gregg Appliances, Inc.
Site: 010-Bloomington IN (Relo)(CL 5/25/17) OC
Provider: City of Bloomington, IN
Account #: 37726-004
This account has not received final billing. Could you email a copy to me and allow time for payment please?
Thank you