closed #41182
Water Utility Billing Problems
425 S Grant ST
- Case Date:
- 4/21/2003
Ms. Knoy requested a reduction of sewer charges due to leak in building.
Ms. Knoy requested a reduction of sewer charges due to leak in building.
Ms. Bourke states she lives alone and could not use amount of gallons showing up on her meter. She requests an adjustment.
Ltr. rec'd. from Ms. Mastalerz re. her rental property at 312 Bryan Ave. Stool leaked. Leak was fixed when problem discovered. High bills for 3 months. She does not feel that tenants who are students could pay the large bill and requests an adjustment.
Letter rec'd. from Mr. Lauer stating that he did not feel that he should be responsible for rent owed by former tenant, Jeff Barrett. Mr. Lauer says he did not receive notice of the 2-years bills and would like matter referred to USB for resolution.
customer doesn't feel she should be responsible for charges from 2000 for and address that was in her name. She owed this property with her mother. It was a rental and the tenants never put the service in there name. She says she never received a bill for this and was unaware of any balance until it showed up on her statement due January 24th 2003.
Mr. Loncaric wrote as representative of Lincoln Place Homeowners Assoc. A leak developed in assn's pump unit with little or no water usage on assn. meter since mid October 2002. Mr. Loncaric is requesting a credit of difference of $169.57 for water which was absorbed into ground and did not enter sewage system.
Letter to USB requested refund of irrigation payments made since meter was turned off and for revision of policy.
Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.
Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.
Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.