Water Utility Billing Problems
2360 E Linden Hill DR
- Case Date:
- 12/8/2021
My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks
Water Utility Billing Problems
2409 E Cedarwood CIR
- Case Date:
- 12/18/2019
Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.
Water Utility Billing Problems
2519 S Spicewood LN
- Case Date:
- 11/26/2019
Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?
Water Utility Billing Problems
2609 S Olcott BLVD
- Case Date:
- 11/19/2004
Customer would like adjustment on large bill due to watering during the month of September 2004.
Water Utility Billing Problems
2722 E Brigs BND
- Case Date:
- 11/22/2004
Account in name of Sharyn Riley, but letter from James C. Riley, requested adjustment on account due to heavy watering of lawn in September in midst of dry spell.
Water Utility Billing Problems
2750 E Moffett LN
- Case Date:
- 1/9/2003
Mr. Freeman called to say his bill has been messed up for several months. He says he paid bill last month, but bill received this month does not have matter cleared up. Paula Dodds knows about the problem. Does not want matter taken to USB Subcommittee. Wants matter cleared up by CBU Director. Problem is bill for temp. hydrant meter.
Water Utility Billing Problems
2801 S Robins BOW
- Case Date:
- 8/14/2002
Customer called asking why he is being billed fire protection on his irrigation meter. I explained to him it was a charge that has always been there it is now broken down separately. He says he pays it on his domestic meter and shouldn't have to pay it on his irrigation meter. I told him I would forward on his comments. He did want some else to call him back.
Water Utility Billing Problems
2811 E David DR
- Case Date:
- 11/26/2002
Cust is unhappy with having to pay the service charges for her irrigation meter over the winter months while not in use.
Also, expressed that increase in irrigation water charges is excessive.
Water Utility Billing Problems
2818 S Churchill CT
- Case Date:
- 9/30/1997
Mrs. Soni called the Utilities dept. regarding her water bill, to see if they wld. change her billing cycle to read DUE ON ____ (anytime during the 1st week of every mo.). Currently, she receives a bill that is due on the 26th of every mo. She wld. like it changed so her checks won't "cross" the billy cycle, and also so she won't receive a DISCONNECT NOTICE every mo. She says, " It's counterproductive, really." The Utilities dept. says they will NOT change her billing cycle-she's not happy.
Water Utility Billing Problems
2925 S Olcott BLVD
- Case Date:
- 2/25/2003
Letter to USB requested refund of irrigation payments made since meter was turned off and for revision of policy.