Water Utility Billing Problems
214 E Ridgeview DR
- Case Date:
- 10/6/2019
My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.
Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
Water Utility Billing Problems
211 S Roosevelt ST
- Case Date:
- 1/17/2023
There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.
Water Utility Billing Problems
209 S Fairview ST
- Case Date:
- 1/23/2020
account: 34550-003
meter: 94833609
While our statement indicates we usually use between 1,000 and 2,000
gallons of water per month, our bill indicates we used 4,000 gallons
in November and 7,000 gallons in December.
meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people
We inspected our crawlspace for leaks or points of usage and our
convinced there are none.
Water Utility Billing Problems
2005 S Yost AVE
- Case Date:
- 5/25/1999
Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.
Water Utility Billing Problems
2003 S High ST
- Case Date:
- 4/6/2019
My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.
Water Utility Billing Problems
1818 S Maxwell ST
- Case Date:
- 12/27/2019
Our water bill is way higher than typical. I have looked for a running toilet and checked in the house for a water leak but I'm not finding anything. Is it possible that the leak could be outside?
Water Utility Billing Problems
1720 E Devon LN
- Case Date:
- 8/2/2020
My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.
Water Utility Billing Problems
1718 E Thornton DR
- Case Date:
- 12/18/2019
my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr
Water Utility Billing Problems
1708 S Olive ST
- Case Date:
- 2/18/2004
Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.