closed #150827
Water Utility Billing Problems
- Case Date:
- 2/29/2016
Hi! I moved on December 22, 2015 and haven't received a bill yet so I just want to make sure I haven't missed anything. Thank you! Katie Bates
Hi! I moved on December 22, 2015 and haven't received a bill yet so I just want to make sure I haven't missed anything. Thank you! Katie Bates
Hi! I moved on December 22, 2015 and haven't received a bill yet so I just want to make sure I haven't missed anything. Thank you! Katie Bates
For the last year, our bill has been about the exact same every month -- and the usage being listed as "3." For some reason, this month it has all of a sudden jumped to SEVEN. This seems highly unlikely, given that it is the middle of winter (therefore no lawn maintenance, etc.), we have not had any additional people moving in with us, no change in habits, etc. I would like to have someone come out and reread our meter, as I believe this is a large mistake. Or at least some explanation of what might have happened here? To go from a $40-50 bill to an $85 bill with no explanation and no changes in our household habits is just crazy. Our address is 3540 S Wickens Street (I could not get the little "choose location" thing to work for me at all). Thank you.
tried to pay water bill online every month but says my info not write your online payment sucks
Billing address change request. Addresses removed.
I emailed a couple days ago about my service and having problems with my billing situations. I received one bill since I moved in and after I paid it i did not receive anymore. I was called and informed that I owe 140 odd dollars on this account, which i have no problem with since it is what is due. The only problem is the bill that I got for the first month at this location must have a different account number than where I am currently being charged because when I look up the balance it states zero. Is there anyway I can get my actual account number so I can pay this off. I tried to call today but the office was closed due to elections, but i would probably need my account number anyways to pay it. I would greatly appreciate your help in this situation, somewhere down the road things must have gotten switched around or confused. Thank you for your time. Devin Parsons 730 W. 17th St. 47404
My utilities bill covering services from 01/02/2013 - 01/31/2013 indicate a charge of $61.76. My water was shut off during this period. Please suggestion an answer. Thanks
I need to have my water switched over from my old house to my new apartment. My old address was 1204 N. Lincoln st, and my new one is 1720 N. Lincoln St. This needs to happen as soon as possible. Thank you.
Dana Leann Mobley called questioning why she is being billed for wastewater. Claims she is on septic. However, upon review of CUBS acct, it appears that she was part of the SR 48 project and the State paid her connection fees. Nancy has previous knowledge of this acct. Please review and contact customer back at 336-1095. Her address is 5414 W SR 48. System couldn't find the address.
The online payment site for Bloomington Utility payments has been down for two days now. I hope that late fees will be waived once the system is back up.