Water Utility Billing Problems
7308 W WHIPPOORWILL LN
- Case Date:
- 8/10/2004
Customer stated they are going to have to install all new water lines due to over 5 line breaks during a 2 year period. Customer says they will not be able to pay for new line and pay utility charges at the same time.
Water Utility Billing Problems
724 W Dixie ST
- Case Date:
- 4/21/2003
Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.
Water Utility Billing Problems
721 S WELLINGTON CT
- Case Date:
- 11/10/1997
MR. FITZGERALD CALLED ON 11/10/97 AND WROTE A LETTER RE. HIS ACCT. HE STATED THAT DEVELOPER OF SHERWOOD HILLS CONDOMINIUM CAUSED EROSION ON HIS PROPERTY. MR. BLACKWELL INSTALLED NEW SOD ON MR. FITZGERALD'S PROPERTY; THEREFORE, MR. BLACKWELL WATERED HIS LAWN EXTENSIVELY. MR. FITZGERALD IS REQUESTING THAT HIS SEWER BILL BE REDUCED TO THE AMOUNT OF THE SUMMER MONTHS. MR. BLACKWELL ASKED THAT THIS REQUEST BE PRESENTED TO THE UTILITIES SERVICE BOARD.
Water Utility Billing Problems
721 N FAIRVIEW ST
- Case Date:
- 6/2/2003
Ms. McGlaun stated she was billed for tenant's delinquent payments after his moving from her property. Does not feel she should be liable since she was not notified promptly of delinquent bill.
Water Utility Billing Problems
717 S Swain AVE
- Case Date:
- 6/3/2015
Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill.
Please advise.
Water Utility Billing Problems
712 E Hunter AVE
- Case Date:
- 5/14/2003
Received large bill from 3-4 years ago that tenants did not pay. Does not feel she should have to pay when account should have automatically been switched to her name when tenants moved. Should have been notified previously.
Water Utility Billing Problems
710 E Maxwell LN
- Case Date:
- 3/11/1998
Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.
Water Utility Billing Problems
710 E Maxwell LN
- Case Date:
- 1/21/1998
Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.
Water Utility Billing Problems
703 S Village DR
- Case Date:
- 12/26/2019
Billing is wrong for the past 2 months
Water Utility Billing Problems
702 W Dodds ST
- Case Date:
- 4/22/2019
Our water bill has grown exponentially over the last year and we cannot find a reason why. We have had plumbers out who can find no leak so we are turning to the water company to help us investigate.