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City of Bloomington, Indiana

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closed #161562

Water Utility Billing Problems

512 E 15th ST

Case Date:
10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

closed #40891

Water Utility Billing Problems

509 W Allen ST

Case Date:
5/19/2003

Letter received from Harold G. Carter for McDoel Baptist Church. Customer claims that charges he received were not his and belonged to another customer.

closed #101474

Water Utility Billing Problems

509 W Allen ST

Case Date:
3/30/2004

Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.

closed #166855

Water Utility Billing Problems

501 N Morton ST

Case Date:
12/15/2018

I have been paying my bill online for years. Now the site doesn't work and there is no help file or contact info. It has rejected 3 credit cards with no explanation. Find a better/more flexible vendor. I can't pay my bill. Grr. Michael Wilkerson 1010 S. Hawthorne Dr.

closed #167058

Water Utility Billing Problems

501 N Morton ST

Case Date:
1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.

closed #167800

Water Utility Billing Problems

501 N Morton ST

Case Date:
3/15/2019

We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003

closed #33642

Water Utility Billing Problems

483 E Cardinal Glen DR

Case Date:
11/19/2004

Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.

closed #172254

Water Utility Billing Problems

47408, Bloomington, Indiana

Case Date:
4/17/2020

Payment sent from IUCU 4/6. Still not showing up for 1500 E Richland Dr.

closed #180340

Water Utility Billing Problems

466 E Varsity LN

Case Date:
6/16/2022

This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.

closed #171174

Water Utility Billing Problems

4634 E Falls Creek DR

Case Date:
12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.